General Terms and Conditions
REFUND POLICY
Kathy Mann Real Estate School is committed to student satisfaction. If you are unsatisfied for any reason, Kathy Mann Real Estate School will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.
Regarding Exam Prep Edge, Kathy Mann Real Estate School will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within 30 days of purchase and if the initial assessment has not been completed.
Kathy Mann Real Estate School does not offer price adjustments on previously purchased items.
REPURCHASE POLICY
If your course has fully expired, you may repurchase the course at 50% off of the current retail price one (1) time. This option is only available for 30 days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.
PROMOTIONAL CODES
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due.
Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional certificates of completion.
CRIMINAL HISTORY
A criminal history may make you ineligible for the license you are seeking. For questions or information, please contact the Real Estate Commission.
COURSE EXPIRATIONS
Pre-Licensing courses expire one year after the date of purchase. Extensions or reactivations cannot be granted beyond 12 (twelve) months from the date of purchase of the course since in all events, the course expires 12 (twelve) months from the date of purchase.
If the course is not completed within 12 (twelve) months from the date of purchase or other period as modified below, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wishes to be granted credit for the new course.
Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.
Post-licensing course expires one year after the date of purchase. Kathy Mann Real Estate will allow students to purchase a new course at a 50% discount of the current retail price of the new course. Each individual course will have an expiration date listed in the student’s account. Continuing Education course expiration dates vary by course but are generally one year after order date. Each individual course will have an expiration date listed in your account.
EXAMINATIONS
The following terms apply to exams, unless otherwise stated in these Terms and Conditions:
- Unit exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. You have two attempts to pass the final exam.
- Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.
- Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course.
ATTENDANCE AND PROGRESS POLICY
Students must spend a minimum of 50 minutes per hour of approved credit in the learning management system. Example: For a 3-credit hour course, a student must be actively engaged in the course for 150 minutes (3 x 50 minutes).